Customer Feedback

One of the most important things you can do for your customers is to stay in touch!  There are many ways to listen to your customers, both formally and informally.

 In this section, you will find information on: 

  • Focus Groups
  • Survey Guidelines
Soon to Come...
  • Informal Survey Methods
Contributors to this Section
Bernadette Ventura - Cini-Little International, Inc.
 

The Society for Foodservice Management (SFM), a professional association for the onsite foodservice industry, supports members through invaluable opportunities. We provide industry-leading resources and advocate for the ongoing development of roles in this profession.

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